We hope you love your Juvi jewellery, but should you find the to need for an exchange or refund, we are happy to do so at our stores in Arnotts, Dublin or House of Fraser Dundrum, within 28 days of delivery. Alternatively you can return it directly to our workshop, simply email firstname.lastname@example.org for details
Refunded or returned pieces mustt be returned in their original condition, and in original packaging.
For hygiene reasons, we cannot exchange earrings, we hope you understand.
Due to the unique,bespoke nature of our Initial Hand-Stamped Jewellery, we do not offer refunds or exchanges on pieces from this collection.
Vermeil is gold plating over sterling silver and over time it can eventually start to fade. To keep your piece looking like new, we offer a replating service to freshen it up so you can continue wearing it for years to come.
Our lovely team in our workshop are always on hand to alter, repair or resize any of your purchases, email us at email@example.com and we will be happy to help you.