Jewellery care and repair
Caring for your jewellery:
We want you to get many years of joy from your your piece of Juvi jewellery. To keep it looking sparkling and beautiful, follow these easy tips.
Store SafelyStore your jewellery in a bag or Juvi box when not being worn to reduce tarnish.
Avoid ChemicalsFor a longer lasting vermeil coating, remove your Juvi jewellery before using chemicals, such as cleaning sprays and also when applying beauty products, hairspray or perfume. A great rule of thumb is to put your jewellery on last, once you are prepped and ready to go.
Avoid WaterRemoving your jewellery before swimming in the sea, a pool and showering is a great way to protect it from dullness and erosion.
ShineIf you start to notice tarnishing or dullness, gently rub your jewellery with a silver cloth in a circular motion until it's gleaming again.
Replating services:Over time you may notice the colour of your piece fade, this is due to nature of gold plating. Should this happen during the first 100 days of purchase, we are happy to replate your piece free of charge. Should you wish to replate your piece after this period, we can do so for a nominal charge (price will depend on the piece). Simply drop your piece into us at our stores in Arnott's or House Of Fraser, Dundrum Town Centre (or return by post to our Juvi Repair Studio) and we will breathe new life into your Juvi jewellery.
RepairsLife happens, we get that - and so do accidents. If you accidentally snag or damage your jewellery, don't worry - our expert team are on hand to help bring it back to life. Simply drop your piece into us at our stores in Arnott's or House Of Fraser, Dundrum Town Centre (or return by post to our Juvi Repair Studio) and after assessment, we will be in touch with a quote for repair. Please allow 4-6 weeks for completion of your repair - but we promise to get it back to you as quickly as we can.