We hope you love your Juvi jewellery, but if you are unhappy we will exchange at our stand alone stores in Arnotts Henry street, or House of Fraser Dundrum, within 28 days of delivery. December returns extended to January the 8th 2017
The piece must be returned in its original condition, and in its original packaging.
Unfortunately we cannot exchange earrings, for hygiene reasons.
All Juvi jewellery is guaranteed for 1 year after purchase.
To ensure you get the most out of your jewellery , store in a bag or box when not being worn, to reduce tarnish.
Vermeil is Gold plating over sterling silver and will eventually wear off. When it does we offer a replating service.
We are also happy to alter, repair or resize any of your purchases.
If you are returning a piece from outside the Dublin area please contact us at email@example.com for our postal address.